PRIVACY POLICY
Last Updated: January 4th, 2025
Welcome! This Privacy Policy explains how Curator Live (“we,” “us,” or “our”)—operated by Nebular Design, LLC—collects, uses, discloses, and safeguards your personal information (“Personal Information”) when you use our websites, apps, and related services (collectively, the “Services”). We are headquartered at 22 Swinton Gardens Dr., Delray Beach, FL 33444 (USA), but we provide our platform worldwide. By accessing our Services, you agree to be bound by this Policy.
TABLE OF CONTENTS
- Scope & Acceptance
- Types of Information We Collect
- Methods of Collection
- Use of Your Information
- Sharing & Disclosure
- Retention of Personal Information
- Your Rights & Choices
- Security Measures
- Children’s Privacy
- Cookies & Tracking Technologies
- Third-Party Links
- International Data Transfers
- Policy Updates
- Contact Us
- Additional Terms for EU/UK Residents
- Additional Terms for US Residents
1. Scope & Acceptance
Overview. This Privacy Policy covers the ways in which we process Personal Information when you use our Services or otherwise interact with us. It supplements any other notices or disclaimers that we may provide to you.
Acceptance of Terms. By accessing or using our Services, you acknowledge that you have read and agree to this Policy. If you do not agree, please discontinue use of our Services.
Related Terms. Any capitalized terms in this Policy that are not defined here will have the meanings assigned in our Terms of Service.
2. Types of Information We Collect
We collect different categories of data depending on how you interact with our Services. Types of data we may obtain include:
- Identity & Profile Details: Name, aliases, usernames, date of birth, gender, and social media handles.
- Contact Information: Physical or mailing address, email address, and phone number.
- Biometric Information: With your explicit consent, facial-recognition markers to tag/identify individuals in images or videos.
- Transaction & Payment Data: Records of purchases made through our Services.
- Device & Technical Data: IP address, browser type, mobile device type, operating system, and usage details.
- Content & Usage Data: Photos, videos, page interactions, and analytics on how you navigate the Services.
- Location Data: Approximate or precise geolocation (if you grant permission).
- Aggregated and De-Identified Data: Statistical or demographic data that cannot identify you personally.
- Special Categories of Personal Data: In rare cases, with your explicit consent (or where otherwise lawful), we may process sensitive data.
3. Methods of Collection
We gather information:
- Directly From You: When you sign up, submit forms, purchase products, or communicate with us via email or chat.
- Automatically: Using cookies, web beacons, and similar technologies (see Cookies & Tracking Technologies).
- From Third Parties: Service providers (payment processors, analytics) or publicly available sources (public databases, social media).
4. Use of Your Information
We process your Personal Information for the following purposes (and any related compatible purposes):
- Service Provision & Enhancement: Operating, troubleshooting, and improving our Services, as well as personalizing user experiences.
- Account Administration: Creating and managing user accounts, processing transactions, and communicating order or billing details.
- Analytics & Performance: Monitoring Service usage and page response times to improve performance or fix technical issues.
- Marketing & Communications: Sending promotional messages, newsletters, or information on new features (if you’ve opted in).
- Photo/Video Sharing & Tagging: Using facial-recognition tools (with consent) to identify or tag you in event photos/videos.
- Legal & Security: Detecting fraud, enforcing Terms of Service, and complying with legal obligations.
5. Sharing & Disclosure
We do not sell or rent your Personal Information. We may share data under these circumstances:
- Within Our Organization: Among authorized employees and affiliates of Nebular Design, LLC who need it for their roles.
- Service Providers & Business Partners: Vendors who help us operate (payment processing, hosting, analytics). These vendors are bound by contracts to protect your data.
- Event Organizers & Attendees: If you’re using Curator Live at an event, certain details (with your consent) may be shared with the event host.
- Legal/Regulatory Obligations: If required by law or to protect our rights, safety, or property.
- Corporate Transactions: If Nebular Design, LLC is involved in a merger or acquisition, data may be transferred as part of that deal.
6. Retention of Personal Information
We keep Personal Information only as long as necessary for the purposes described in this Policy, or to comply with legal and contractual obligations. We evaluate retention periods based on the nature of the data, its sensitivity, possible risk of harm from unauthorized use, and any legal requirements.
7. Your Rights & Choices
- Access & Correction: You may request to review or update your information at any time by contacting us at [email protected].
- Deletion Requests: You can ask us to delete your data, unless we are required to retain it by law or for legitimate business reasons.
- Opt Out of Marketing: Unsubscribe from promotional emails at any time by clicking “unsubscribe” or emailing us.
- Cookies & Tracking Controls: Learn how to manage cookies in Section 10 below.
- Additional Rights: Depending on your jurisdiction, you may have further rights (see EU/UK or US sections).
8. Security Measures
- Technical Safeguards: We use SSL/TLS encryption and access controls to protect data.
- Organizational Safeguards: Only authorized personnel with a need-to-know have access to your information.
- Limitations: While we strive to safeguard data, no transmission over the internet can be guaranteed 100% secure.
- Payment Security: We partner with certified third-party gateways; we do not store full payment details on our servers.
9. Children’s Privacy
Our Services are not intended for individuals under 13 (or any lower age limit set by local law). We do not knowingly collect data from children without parental consent. If you believe we’ve collected data from a child, please contact us at [email protected] so we can remove it.
10. Cookies & Tracking Technologies
- Cookies: Small data files that help our Services function, remember your preferences, or gather analytics.
- Types of Cookies: Necessary, performance/analytics, functionality, and targeting/advertising cookies.
- Disable Cookies: You can adjust your browser settings to refuse cookies. Some features may not function properly if you do so.
- Google Tracking & Ads: We may use Google Ads or Analytics for advertising and conversion tracking. You can opt out via Google Ad Settings or the Google Analytics Opt-Out Add-On.
11. Third-Party Links
Our Services may link to websites or services outside our control. We are not responsible for these third parties’ content or privacy practices. Review the privacy policies of any third-party site you visit.
12. International Data Transfers
We operate worldwide, so your information may be transferred and stored in countries outside your own. We take steps (e.g., contractual clauses) to ensure your data remains protected.
13. Policy Updates
We may update this Privacy Policy at any time. The “Last Updated” date at the top indicates when changes were last made. Continuing to use our Services after updates means you accept the revised Policy.
14. Contact Us
If you have questions or concerns about this Policy or your Personal Information, please contact us:
- Email: [email protected]
- Address: 22 Swinton Gardens Dr., Delray Beach, FL 33444, USA
15. Additional Terms for EU/UK Residents
Individuals in the EU/UK may have additional rights under GDPR or local data protection laws:
- Legal Basis: We typically rely on consent, contract performance, legal obligations, or legitimate interests to process your data.
- GDPR/UK Rights: Including rights to access, rectification, erasure, restriction, objection, data portability, and consent withdrawal.
- International Transfers: We use mechanisms such as Standard Contractual Clauses or rely on adequacy decisions.
- Lodge a Complaint: You can file a complaint with your local data protection authority.
16. Additional Terms for US Residents
California Residents
No Sale of Personal Information: We do not sell Personal Information.
Right to Know & Delete: You can request details or deletion of the Personal Information we collect or disclose.
Non-Discrimination: We do not discriminate against users for exercising their privacy rights.
Authorized Agents: You may designate an agent to make requests on your behalf, subject to verification.
Children’s Online Privacy Protection Act (COPPA)
As noted above, we do not knowingly collect information from children under 13 without parental consent.
Fair Information Practices
If a data breach occurs, we will notify affected individuals and/or authorities within legally mandated timeframes.
CAN-SPAM Act
We comply with CAN-SPAM by not using false or misleading subject lines, clearly labeling commercial emails, and honoring unsubscribe requests promptly.
Thank you for choosing Curator Live (Nebular Design, LLC). Please reach out at any time with further questions.